Customer Care
Frequently Asked Questions
The Oracle, pickup near Grapevine, TX, tea freshness, and shipping — answered.
What is Clairvoyance Tea?
A botanical ritual brand from DFW, Texas. We blend small-batch loose leaf teas, hand-pour ritual candles, and craft botanical perfumes around a single system: the seven classical planets and their correspondences on the Tree of Life. Every product is mapped to a planet, a sephira, and a set of traditional correspondences.
How does the Oracle work?
The Oracle is our tarot-based recommendation engine. Draw cards or ask a question for an AI-guided Golden Dawn style reading, and the Oracle maps your cards' correspondences to the products aligned with them. It's your card, your blend. It's free, and your result card is made to be shared.
Are the readings real fortune-telling?
They're a genuine Golden Dawn style interpretive system applied to your question, offered for reflection and entertainment rather than professional advice. Take what's useful and leave the rest.
When can I order tea for shipping?
Our teas are currently pickup-only around DFW: Texas cottage food rules require hand-to-hand for now. Shippable tea is coming. Join the tea waitlist on any tea product page and you'll hear first.
How long do candles take to ship?
Candles are poured in small batches and may be made to order. Please allow 3 to 5 business days before shipment. Botanical perfumes ship within 1 to 3 business days.
Why is shipping $8.95 or free over $75?
Candles are heavy and require careful packing. The flat rate keeps things simple, and the $75 threshold is set so a ritual kit plus an extra item ships for free.
Do you ship internationally?
Not yet. United States only for now.
What is in the products? Any allergens?
Full ingredient lists are on every product page. Our teas contain botanicals, so check for plants you know you're sensitive to. Candles are made with soy or coconut wax and phthalate-free fragrance, and botanical perfumes list all aroma compounds. When in doubt, email us before ordering.
Are your products vegan and cruelty-free?
Yes. We never test on animals.
Where can I find you in person?
We vend at DFW farmers markets and Renaissance fairs. Dates are posted on our Journal page and Instagram. Market pickup is always free with no minimum purchase required.
Do you do wholesale or custom ritual work?
We’re starting wholesale conversations for late 2026 and 2027, so feel free to email hello@clairvoyancetea.com. For custom ritual kits for weddings, initiations, or group workings, reach out because we love taking on those projects.
How should I use a planetary candle or tea?
Each product page includes ritual suggestions covering timing by planetary day and hour, intention-setting, and pairing notes. The short version: pick the planet that matches your aim, whether that's Venus for love or Saturn for boundaries, light or brew with intention, and let the correspondence do the work.
Still have questions? See our Shipping Policy, Returns & Refunds, or email hello@clairvoyancetea.com.